Privacy Policy

Connective Support is dedicated to ensuring data security and protecting your privacy by safeguarding the information you share with us. This Privacy Policy details how we collect, use, store, and protect your personal information when you engage with our services or visit our website.

Information We Collect

We may collect personal and business information, including, but not limited to:

- Name, email address, phone number, and business details

- Information provided through contact forms, onboarding forms, or service agreements

- Administrative, operational, or practice-related information necessary to perform contracted services

We do not collect sensitive personal health information (PHI) unless explicitly required to perform services and authorized by the client, ensuring HIPAA compliance.

How We Use Your Information

Information collected is used solely to:

- Provide and manage virtual administrative support services

- Communicate with you regarding services, onboarding, or support

- Improve our services and internal processes

- Comply with legal and contractual obligations

We do not sell, rent, or share your information with third parties for marketing purposes.

Healthcare & HIPAA Awareness

Connective Support collaborates with medical practices and healthcare professionals, adhering to HIPAA compliance standards. Access to patient-related information is limited, authorized, and managed with strict confidentiality in accordance with applicable regulations and client agreements.

Data Security

We implement reasonable administrative, technical, and organizational measures to ensure data security, protecting your information from unauthorized access, disclosure, alteration, or destruction. Access to information is restricted to authorized personnel only.

Third-Party Tools

We may utilize secure third-party tools and platforms to deliver our services (e.g., scheduling systems, communication platforms). These tools are chosen with privacy and security in mind. Connective Support is not responsible for the privacy practices of third-party platforms outside of our control.

Your Rights

You may request to:

- Access or update your personal information

- Request deletion of your information, subject to contractual or legal obligations

Requests can be made by contacting us directly.

Changes to This Policy

Connective Support reserves the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Connective Support

Email: info@connectivesupport.com