Frequently Asked Questions

Connective Support provides specialized virtual administrative support tailored specifically for medical practices and healthcare organizations. Our services are designed to reduce administrative burden so providers and staff can focus on patient care. Services include:

• Medical administrative and practice support
   
• Appointment scheduling and calendar management
   
• Patient communication and follow-ups
   
• Intake forms and document management
   
• Provider onboarding and credentialing support
   
• Data entry and EMR/EHR administrative assistance
   
• Referral coordination and insurance-related administrative tasks
   
• Workflow and operational support for daily practice needs
   

Connective Support offers flexible monthly service packages to support medical practices of all sizes—providing reliable, HIPAA-conscious administrative assistance without the cost of hiring additional in-house staff. 

 What We Do Not Provide 

To maintain clear boundaries and compliance, Connective Support does not provide:

• Clinical services or patient care
   
• Medical decision-making
   
• Billing submission, coding, or collections
   
• Diagnosis, treatment, or documentation requiring clinical judgment

 No long-term contracts. Services are billed monthly or per project. 

 Email, shared documents, and agreed-upon tools.  

 Additional support can be added via invoice.